MD Associates

Retained HR Support

Human resources or HR concept. Search for employees

Retained HR Support

Managing people brings daily questions, unexpected challenges and moments where clarity matters. Our Retained HR Support service provides consistent, reliable HR expertise each month, based on an agreed number of support hours, giving your business access to professional guidance without the cost of employing a full-time HR team.

Supporting Your Business Every Step of the Way

Retained support isn’t just a contract, it’s a partnership. We take the time to understand your business, your culture and how your people work, so the advice you receive feels relevant, personal and grounded in your reality.

We’re there for the day-to-day conversations, the issues that build over time and the moments where reassurance and clear direction are essential. Support can be delivered remotely or in person, depending on what you need

What’s Included in Retained HR Support

What’s Included in Retained HR Support

Your retainer is flexible and tailored, but typically includes:

Agreed Monthly Support Hours

A set number of hours each month, planned and used according to your needs.

HR Advice & Guidance

Phone, email or video support to help you handle everyday people matters with confidence and consistency.

Documents, Policies & Procedures

Creation, review and updates to keep everything clear, compliant and aligned with good practice.

Employee Relations Support

Assistance with performance, attendance, conduct, workplace concerns and communication challenges.

On-Site Support When Needed

Attendance at meetings, discussions or formal processes where presence and steady guidance matter.

Regular Check-Ins

Scheduled touchpoints to monitor progress, spot emerging issues early and prevent matters from escalating.

 

With You, Not Just For You

  • Our retained clients value the continuity, responsiveness and reassurance we bring:

    • We respond promptly when support is needed
    • We explain things clearly, without jargon
    • We help managers feel confident, capable and supported
    • We bring calm, structured guidance to difficult situations
    • And when it matters to be there, we’ll be there

Day-to-Day
HR Guidance

Contracts, Policies & Handbooks

Employee Relations Support

Retained HR Support

Frequently asked questions

Still Have Questions?

We’re here to help you!

This depends on your business needs — we agree the level in advance and review it regularly.

 

Yes — your retainer can grow or adjust as your organisation changes.

 

Absolutely. We can support remotely or attend in person when needed.

We offer flexible contract lengths depending on your organisation’s requirements.

 

 

We work across the UK & Ireland.

HR Support And Advisory

Employee Relations And Investigations

Independent Investigations And Disciplinary Processes

Strategic HR And Business Consultancy

Recruitment And Talent Development

Executive Coaching And Mentoring

Lean Consultancy And Organisational Improvement

Policy Development And Compliance

Mediation And Conflict Resolution

Workforce Planning And Restructuring

Change Management And Leadership Support

Employee Wellbeing And Engagement

HR Documentation And Handbooks